Have your own private 1 on 1 Facetime or screen sharing session with our head designer / engineer.
Whether your looking for premium real-time face-to-face support with an installation, seeking advice with a grille design, or need advanced technical support that requires screen sharing then we have you covered!
This service needs to be scheduled. Please contact us for current availability.
Once purchased and scheduled, we'll either connect through Facetime (Apple devices only) for a face to face chat or share a link to our Discord channel for a screen sharing session.
How soon can I facetime or screen share with you?
This will differ from day to day but usually we will have same-day availability in most cases.
Do you support any other ways to connect other than Face Time or Discord?
These are the preferred platforms, though we can also use others such as Zoom, Microsoft Teams, or Google Hangouts.
